Microsoft 365 support in Sydney
Last reviewed 24 September 2026.
Static Computers provides Microsoft 365 support for Sydney businesses: setup and deployment, licensing, email setup, Microsoft Teams, security configuration, migrations, training and ongoing technical support from a local team. We manage your Microsoft accounts and users, secure the platform with MFA, conditional access and device management, and fix problems remotely or on site. For most clients that means Microsoft 365 Business Premium configured properly, not just switched on.
Our Microsoft 365 support services
| Service | What's included |
|---|---|
| Setup and deployment | New tenants, email setup on your domain, users, groups and licences |
| Account management | Creating, changing and removing Microsoft accounts; password resets; licence changes; shared mailboxes |
| Licensing | Right plan for each user, mixed where it saves money |
| Security configuration | MFA enforced through conditional access, legacy sign-in blocked, admin accounts separated, SPF, DKIM and DMARC |
| Device management | Windows PCs, Macs and phones enrolled in Intune; updates, encryption and security settings enforced |
| Microsoft Teams | Teams, channels and permissions set up for how your organisation works; calling and meeting rooms |
| Document management | SharePoint and OneDrive structured to streamline document management, with sharing controls |
| Backup | Microsoft 365 backed up separately to keep your data safe. See backup. |
| Remote support and on-site help | Helpdesk by phone, email or portal; troubleshooting remotely, with on-site visits in Sydney when needed |
| Training and adoption | Short training sessions so staff actually use the tools you're paying for |
| Monitoring | Alerts for risky sign-ins, forwarding rules and configuration changes |
Microsoft 365 technical support when you need it
Most Microsoft 365 problems are fixed remotely within minutes: sign-in issues, Outlook and Teams faults, shared mailbox access, OneDrive sync problems and permissions. Our team works from Sydney and knows your configuration, so you don't have to explain your setup to a call centre every time. The helpdesk is staffed 9am to 5pm on weekdays, with on-call cover and security monitoring 24/7, and our average first response is 5 minutes. Call our phone number, email, or log a ticket through the portal.
Choosing the right Microsoft 365 plan
Most Static Computers clients use Business Premium because it includes Microsoft Defender for Business, Intune and Entra ID P1 conditional access. At September 2026 Australian prices it costs about $32.90 per user per month (ex GST, annual), versus about $21.00 for Business Standard and $10.50 for Business Basic. Staff who only need email and Teams can go on Business Basic, so you're not paying for features they don't use. Full plan comparison.
Microsoft 365 migrations
We migrate from Google Workspace, older on-premises Exchange servers, other Microsoft 365 tenants and file servers. A typical small-business migration:
-
Plan
Inventory mailboxes, files, shared calendars and permissions.
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Pre-stage
Copy data in the background while you keep working.
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Cut-over
Usually over a weekend.
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Day-one support
We're on hand when staff log in on Monday.
Keeping sensitive information secure
Microsoft 365 holds most of a business's data: email, client files, contracts and sensitive information. Many tenants we review have MFA exceptions, old admin accounts, wide-open external sharing or forwarding rules nobody remembers. We secure Microsoft 365 against the practices attackers exploit, align it with the Essential Eight and help with compliance evidence for insurers. If you are thinking about Copilot Cowork, read what to decide before staff let it use their signed-in browser. The complimentary IT review includes a check of the settings that matter most.
Why Sydney businesses choose Static Computers
- A local Sydney team supporting businesses since 2006.
- An official Microsoft Partner.
- One point of contact for Microsoft 365, devices, security and the rest of your IT services.
- Plain-English training and great customer service, not jargon.
What clients say on Google
Read 10 of our 40+ reviewsThe best MSP I have used. These guys are quick, reliable and professional.
Great to deal with very helpful always answers a call , is very efficient at solving problems and making your data safe would highly recommend static computers and Steven
Steve turned around an issue we were having with our CRM configuration in a timely and professional manner. I would definitely engage Steve at Static Computers again in the future.
Questions we get asked
Not here? Call 1300 366 638 or ask on the review call.
Which Microsoft 365 plan does my business need?
Most businesses that hold client or staff data should use Business Premium, which adds endpoint security, device management and conditional access. Staff who only need email and Microsoft Teams can use Business Basic. Static Computers recommends a mix based on each role.
Can you migrate us from Google Workspace?
Yes. Static Computers migrates email, calendars, contacts and files from Google Workspace to Microsoft 365, usually cutting over on a weekend after pre-staging the data.
How do you secure Microsoft 365?
We enforce MFA through conditional access, block legacy sign-in, separate admin accounts, manage devices with Intune, set up email authentication, restrict external sharing and back up your data separately.
Do you offer Microsoft 365 support remotely?
Yes. Most Microsoft 365 support is delivered remotely for speed, with on-site support available across Sydney when a problem needs someone in the office.
Book your complimentary IT review
25 minutes, phone or Teams. You get a written report covering what you run, what is at risk and what we would fix first, with a proposed agreement within five business days. No obligation.
Rather talk now? Call 1300 366 638. Not ready yet? Get Steven’s book, 90 Days to a Secure Business.