Law firm IT support in Sydney
Last reviewed 24 September 2026.
Static Computers provides law firm IT support for Sydney legal practices: day-to-day support for fee earners and staff, legal practice management software and document management systems kept running, sensitive client information protected, and trust account payments defended against email fraud. Our managed IT services for law firms combine on-site and remote support, email security, secure remote access and disaster recovery, with clear communication and minimal disruption to legal work.
Why law firms need specialist IT support
Law firms hold confidential information that makes them high value targets: client files, settlement funds, trust account details and financial records. Payment-redirection fraud, where cyber criminals intercept or impersonate a firm's emails and send clients false bank details, is one of the most serious risks in the legal sector. At the same time, the legal industry runs on deadlines, court dates and billable time, so a system failure costs fee earners' time and client trust. Generic IT services often miss what legal professionals need: legal software support, strict access controls, audit logging, and IT systems that support compliance obligations.
Our managed services for law firms
| Service | What's included |
|---|---|
| Day-to-day support | Helpdesk for lawyers and staff, remote and on site, with expert support for critical issues |
| Legal practice management software | Support for your practice management system and legal software, working directly with vendors |
| Document management | Document management system support, permissions and secure sharing |
| Email security | MFA, impersonation protection, DMARC, and alerts on suspicious sign-ins and forwarding rules |
| Endpoint protection and device management | Managed, encrypted laptops and phones with endpoint protection |
| Secure remote work | Secure remote access for lawyers working from home, court or client sites |
| Ongoing monitoring and incident response | 24/7 security monitoring, with a documented incident response plan |
| Backup and disaster recovery | Protected, tested backups of firm data and documented recovery procedures for business continuity |
| IT management and planning | A plan and a roadmap as your firm grows |
The legal software we support
Static Computers supports the practice management, document management and time-recording software your firm already runs, and works directly with your vendors when an issue needs them.
Regulatory compliance and your obligations
- Confidentiality. Solicitors have professional duties to keep client information confidential, which extends to how firm data is stored and sent.
- Trust accounts. The Law Society of NSW and Lawcover have warned practitioners about cyber fraud targeting trust money, and publish practical checklists for preventing it.
- Privacy Act 1988 and the Notifiable Data Breaches scheme for covered firms: suspected breaches must be assessed and eligible breaches notified.
- Professional indemnity. Lawcover provides cyber resources and incident assistance to NSW practices. Your IT controls affect how an incident plays out.
We help you ensure compliance with these legal requirements and industry regulations through technical controls, audit logging and documentation.
Protecting sensitive client data: risks specific to law firms
| Risk | How it's mitigated |
|---|---|
| Payment-redirection fraud on trust and settlement payments | Enforced multi-factor authentication, email security, DMARC, forwarding-rule alerts, and a documented rule that bank details are never changed by email |
| Confidential files shared insecurely | Secure sharing, restricted external links, access controls by matter, encrypted devices |
| Compromised email used to deceive clients | Ongoing monitoring of sign-ins and mailbox rules; fast incident response |
| Remote work and after-hours access | Managed devices and conditional access so only secure devices reach client data |
| System failure before a deadline | Proactive monitoring, tested backups and documented recovery procedures |
Supporting your internal team
Most firms don't have IT staff. For larger firms with an internal team, we provide co-managed support: your team handles day-to-day requests, and we supply security tools, specialist skills and cover, giving you better control without extra hires.
What law firm IT support costs
Static Computers' support for law firms is quoted after a complimentary IT review. See pricing.
What clients say on Google
Read 10 of our 40+ reviewsThe best MSP I have used. These guys are quick, reliable and professional.
Great to deal with very helpful always answers a call , is very efficient at solving problems and making your data safe would highly recommend static computers and Steven
Steve turned around an issue we were having with our CRM configuration in a timely and professional manner. I would definitely engage Steve at Static Computers again in the future.
Questions we get asked
Not here? Call 1300 366 638 or ask on the review call.
What does law firm IT support include?
Law firm IT support from Static Computers includes day-to-day helpdesk, legal practice management software and document management support, email security, endpoint protection, secure remote access, ongoing monitoring, incident response, and backup and disaster recovery.
How do you protect trust account and settlement payments from fraud?
Static Computers enforces MFA, blocks impersonation emails, sets up DMARC, alerts on suspicious sign-ins and forwarding rules, and helps your practice adopt a rule that bank details are only ever confirmed by phone on a known number, never changed by email.
Do you support our legal practice management software?
Yes. Static Computers supports the practice and document management software your firm already uses, and works directly with the vendor when an issue needs their involvement.
How do you handle sensitive client information?
Files stay in managed, encrypted storage with access controls by role and matter, external sharing is restricted, devices are encrypted and managed, audit logging records access, and access is removed the day someone leaves.
Book your complimentary IT review
25 minutes, phone or Teams. You get a written report covering what you run, what is at risk and what we would fix first, with a proposed agreement within five business days. No obligation.
Rather talk now? Call 1300 366 638. Not ready yet? Get Steven’s book, 90 Days to a Secure Business.